Payment Policy

SSL Security (Secure Sockets Layer - 256-Bit)

Kaleo Pilates uses Secure Sockets Layer (SSL) technology to provide you with the safest shopping experience possible. SSL technology enables the encryption (coding) of sensitive information, including passwords and credit card numbers, during your online transactions. All forms on our site are secured with this technology, ensuring that your personal information remains safe and out of reach of malicious hands.

Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • PayPal
  • Cartes Bancaires
  • Shop Pay

All prices and figures are listed in EUROS. Please refer to our Shipping Policy for more information.

PCI Compliance

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle credit card information. Defined by the Payment Card Industry Security Standards Council, this standard was created to increase controls around credit card data to reduce fraud.

Your Payment Information

Your card number is not accessible to us. Once your purchase is complete, we are only able to see your billing information, shipping information, order details, and the last 4 digits of your card.

This secure mode activates as soon as you initiate your order. You can verify this by looking for the closed padlock icon at the top or bottom of your web browser. Additionally, the website address will display "HTTPS" in your navigation bar.

Privacy

We don't like our personal information disclosed, and neither do you. That's why we don't rent, sell, or share your personal information with anyone. Our Privacy Policy details how your information is collected and how it may be used.


Contact Us

If you have any questions, please do not hesitate to contact us:

By phone at +33 7 68 80 65 38
Support hours:
Monday-Friday: 10am - 6pm
Saturday-Sunday: Closed

By email: contact@kaleopilates.com

Kaleo Pilates is committed to providing you with a response within 24 to 48 business hours.